Terms of Sale

We’re thrilled that you’ve decided to purchase from our impressive inventory. Customer service is an important part of our business,
so to ensure your total satisfaction, we offer the following terms of sale: 

  • All labels are guaranteed genuine.
     
  • All labels have a full 14-day return privilege. Labels must be returned in their original condition.
     
  • All labels are subject to prior sale. Please include 2nd choices, since many labels are available in very limited quantities.
    It’s best if you email, fax or call in your list, so we can check for availability. Make sure to give us your e-mail address or
    phone number so we can contact you, if necessary.
     
  • All prices are subject to change.
     
  • Please make checks or money orders payable to InStone, Inc. We accept Visa & Mastercard over the phone/email/fax.
    Please don't forget to provide an expiration date and a CVV2 number (the last digits on signature line on the back of your card). Please give us your phone number or email address, so we can contact you, if necessary.
     
  • California residents, please add 8.75% sales tax.
     
  • If you have a California Resale Tax Number, please let us know.
     
  • Items will be mailed immediately for money order or credit card orders. Allow 7 days for personal checks to clear.

 


Shipping Instructions

We want to ensure your items get to you promptly, so please adhere to the following shipping instructions:

  • Add $7 shipping/handling on orders of $300 or less in the U.S.
  • Fed Ex (or Express Mail) shipments are available for an additional fee. Please call 760-436-3637
  • Orders over $300 will be shipped postpaid and insured. We are NOT responsible for items shipped without insurance.
  • All books ordered alone will be shipped book rate, books ordered together with labels will be mailed as labels.
  • Shipping to Canada is $15. Please call for all other international shipping rates.

 

   
   

                                         © 2010 InStone Inc. - All Rights Reserved