Mury,

Mike was a pleasure to work with.
Now, I am on a permanent quest to find "Happy Days."
Anyway, thanks for your help and congratulations on a wonderful web site and terrific
newsletters.

Best,
E. G.
Boston, MA

We had a wonderful response to the Cigar label Art Digest-Issue 8 so we thought we would share a couple
with you. Thank you all for your kind comments and enthusiastic reception.

Wow-this is by far the best issue of the Cigar label Art Digest ever. The amount of information here is massive and the variety of new labels is amazing!

JJ from Missouri

Format is great...I appreciate all the hard work in getting this completed. For my computer, this was a 36 page download...but all easily read. You have some great labels and terrific information.

Bill in Chicago

Hello,

I discovered your website (or may have found out about you in a collectors' periodical)
some years back. I have your Catalog #4 and also the Pocket Value Guide to Cigar
Label Art 2002 Edition. I have been a casual collector for some years, but I also collect
various types of old paper, including posters, labels, postcards, trade cards, letterheads,
and just about anything that was printed on paper between the late 1800s and 1940. I
also collect postal history. I recently won some old cigar labels in an online auction and
revisited your site to see if I could determine whether they are rare or not, or have any
significant value, or not. I always enjoy visiting your site because of the unique expertise
you have in this area and the fantastic selection you offer on your site. I signed up this
time for the updates you offer. Thank you for your wonderful site.

Dick from Georgia

James from northern California writes:

First, let me say I'm new to the cigar box label collecting and it's just great. My wife and
I like to collect art of any kind. When I found InStone, Inc on the internet it was like finding
a museum of small art pieces.

Mike and Mury have been very helpful, mostly in trying to make me a better and more
informed collector. I've asked questions ( a whole lot of questions ) and they both have
been very patient with me. Mike will try to answer any question given to him and has even
returned a few phone calls. But Mury is the life's blood of InStone, Inc, she does it all. Very
professional, extremely helpful, can't say enough about her. I've enjoyed very much my
dealings with InStone, Inc.

For anyone who is thinking about buying cigar box labels, get as much information about
them as you can, from anywhere you can. It will make the hunt for them a more enjoyable
adventure.

Dear InStone,

I just wanted to take a moment to say a word about your customer service.

I placed an order with Mury. I am Cuban and I use the labels for my family photo albums
of Cuba. I have hundreds of photos of Cuba and hundreds of amazing family photos. The
labels add a very beautiful touch to my albums.

The labels I buy aren't very expensive and yet Mury treated me like a family member. It is
obvious she is truly a quality human being. God Bless her! I wish her every good thing this
world can give. A person of her type of character is extremely rare in customer service
these days. Thanks Mury

Charlie Cruz

Hello,

I recently received my label and I'm very happy with it. What great quality!

Your packaging was also great and it arrived quickly! This will be a great gift for my mom
this year as she lives in Tampa and is a great admirer of this art.

DG from Florida

InStone,

Received today.....

#1-outstanding!
#2-outstanding!
#3-outstanding!

Thank you!

BC

PS. Great News letter Catalog

InStone,

Got the labels-they are in great condition! Thanks for the prompt and timely order. I will
look forward to maybe finding more of the other labels. Do you all show at Brimfield in
the Spring? Just wondering-we always find great labels there.

Thanks,
L.P. from Texas

Hi Mury,

I received the label yesterday and I'm very satisfied. The GCLGS packaging is tremendous.
It gives the label one of the nicer looks of the certified collectibles.

I'll buy again!!!

R.B. from Maryland

InStone:

Received my material today....now that's what I call quick service! I want to thank you
good people for The Art of the Cigar Label, that is a great, informative book, as are the
others that I ordered. I'll be able to enjoy them all the rest of my life. The labels were
great also! One thing I forgot to order was the "Concordia" Lg. Inner NM for $25. If by
chance you still have one, hang onto it and I will pick it up on my next order. I'm writing
this letter about 12:00 Saturday night. My daughter will be here about 6:30 tomorrow
morning.....I want this to go out right away with my BIG thank you good people. Again,
sure nice doing business with all of you.

p.s. my eyes are getting blurry from reading so much about labels. I'll probably dream
all night about labels....that would be a nice dream.

Al from Michigan
89 years young

Hello InStone:

Many thanks for the great service and communication. I got the cigar label in Sat's mail.
Great packaging!! What do you do with the listing now that it is sold? Love my little
picture!! Your website is beautifully done and easy to get around in. I will tell all my
"genealogy buddies" to do a search on your site. Wish you well and a lot of success.
If I can help you from the east coast please let me know.

Regards,
Betty B.
Raleigh, NC

Thank you for the great service!! It isn't easy finding it these days. And with so much
competition out there it is a necessity. I look forward to doing more business with you in
the future.

Chad

InStone,

Thanks for the great service. I'm thrilled I found you guys. I'm like a kid in a candy store!

Mike

Dear InStone:

I received the cigar label very promptly and in perfect shape. Thanks so much! It will make a
great Christmas present! Thanks for the great service.

Anne from Iowa

Thank you for your nice letter, along with the framed cigar box label, books and catalogs.
You may not have invented "a good 5c cigar" but you are certainly coming through in every
other way for the industry. I'll tell Arnold he should get in touch with you.

I'm pleased to hear that you enjoyed the annual meeting weekend and plan to come back
in 2005. I can promise you that it will be bigger and better than ever.

Warren E. Buffett
Omaha, NE

Just wanted you to know how happy I was with my recent order. Appreciate the catalogs you
included. Am sure I'll do business with you in the future.

Sincerely;
Tom from Ohio

InStone, Inc. offers the winning combination of outstanding personal service, a great
selection, reasonable prices, and an easy to navigate and fast loading website. A
beginning or advanced cigar label collector can't ask for anything more!

Larry from California

Thank you InStone for your professional service and large selection of fantastic labels.
As always it is a pleasure to be in an atmosphere that is hassle-free and consumer friendly.
I look forward to my next visit.

All the Best,
Rob - CA

I really enjoy your site. I am new to collecting and your site is very informative. I was
introduced to cigar box labels by a friend who has been collecting all his life. He turns 80
years old today and has an extensive collection.

Robert from Maryland

Hi InStone,

We received he Saeger cigar labels with your InStone Quarterly and catalog.

All the labels were first class and the packaging was exceptional. I know that my
cousin, Darlene Saeger, and her family will be most grateful when I send the labels
and catalog to them in Nebraska.

Again, thank you very much for the prompt service and fine product.

Best Regards,
Ed Barrett, CA

Hi InStone,

I received my price guide on Wednesday, the same day you sent it out! Great service.
It is enjoyable doing business with people who are interested in good communications and
prompt service, and have good products.

Thanks,
Keith from California

Good Morning,

I have been looking over your website and must tell you that it is great! Lots of great pictures
of the labels and good categorizations!

Thanks,
Dori

InStone,

Thank you for sending the label. It was beautifully packed and arrived in perfect condition.
It is beautiful. We will definitely order more labels.

Gail from Michigan

The package arrived this weekend. The cards are fantastic, I am amazed by the amount
of detail in the designs. The catalog of cigar labels and etc. is amazing and a piece
of work. Thank you very much.

F.K. from PA

Hi Mury,

What a treat to find you! As a new collector, I am so thrilled to receive your beautiful
catalogues and I appreciate your prompt, reliable service. Your prices seem right on
and it is good to feel I am getting a reasonable deal on my purchases. I look forward
to doing business with you.

Christy from Arizona